Shipping & Refund Policy

Thanks for shopping at Glameve.
If you are not entirely satisfied with your purchase, we're here to help.

Returns
You have 7 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

How to Request a Refund

1. Email our customer service team at evelynyi426@gmail.com with your order number and reason for return.

2. Our team will review your request and, if approved, will provide you with a return authorization number and instructions for returning the item.

3. Ship the item back to us using the provided instructions.

Refunds
Once we received your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

We will only ship to addresses provided in the billing address or shipment address provided during your purchase.

Please ensure correct addresses and reachable phone number are provided when completing your order. We do not ship to P.O Boxes (Post-Office Box) and only to valid legitimate shipping addresses.

We will not be liable in the event of an incorrect shipping address is provided and goods are returned to us.

All re-delivery of goods to you will be charged for a associated shipping charges which will be disclosed upon request for a second delivery attempt.

Tracking Number

Once goods leave our warehouse and picked up by our shipping partner, the tracking ID for the package will be communicated to you.